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The world is growing smaller every day. We all think of the Internet as a nationwide information resource, but now is the time to recognize that in the “worldwide web” we are speaking to an even larger global audience. In your new Website Statistics program in Classic 3.0, it is possible to easily determine the 'Country of Origin' in your 'Cumulative Reports' section. If you download your report, you will most likely see people visiting your website from countries around the world. Recently, I was searching for information on the Internet and happened to click on a website that was written in Chinese! Although we recognize that www is an acronym for "World Wide Web," it still sometimes surprises us when we run across websites from all over the world with different languages. Unfortunately, the Chinese site did not include a 'translation' link, (and I don't speak Chinese) so I had to move on to another website. How many clients do you work with for whom English is NOT their first language? How many do not speak English at all? If you're working with clients who do not speak English, it would be in your best interest to offer a translation link on your website. Going one step further would actually be writing information in the language you would like to share. Many of our clients have some fabulous translation pages, and their website clearly indicates that they can help with clients who have trouble with English as the primary language. There are several programs available on the Internet that make it easy for your website visitors to translate information into their primary language that we have shared below. There are several companies that offer this type of product to translate your website. Our current FREE favorite is the Google Language Translator. www.google.com/language_tools?hl=en To add this link to your website, please follow the instructions below: - Scroll down to
the 'Translate' section on the page. Once the page has been translated, copy the URL in your 'Address Bar' and login to your Virtual Office. You can then create a button or text link that goes to the translated page you created. Here are a few additional programs you may want to check out: www.freetranslation.com/link.htm
"I just wanted to thank you. The information I received today will help my website and business. I really appreciate the extra effort you went to to make sure I knew how to use the site and take advantage of features that did not cost me nay more money. You truly have a customer service oriented company. Thanks Again... Patrick" Patrick Smith "You have always responded when I have had a problem (which is extremely rare) and I really appreciate. I get compliments on my website all the time from customers. The only thing I can ask of you is to just keep on doing what you are doing." Libby Lightsey
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