Real Estate Websites by Advanced Access
 

Remember to Spring Forward by setting your clocks forward one hour on Sunday, April 3rd!


New Law Makes Agents
Publish a “Quality Rating,”
Determined by Buyer/Seller Input,
After Their Name on Everything.

By Bill Koelzer

New legislation in SB9678 requires consumers to rate agent performance after each sale, then the average of ten such ratings must be publicly published immediately after an agent’s name everywhere an agent’s name appears in a business context.  Significant printing costs may apply per agent to modify literature, web sites, etc. 

Washintgon, D.C. --  March 31, 2005  --  In a move destined to cause howls of protest from the National Association of Realtors, and real estate agents at large, the Senate yesterday passed SB9678, containing a requirement for all licensed U.S. real estate agents to post a consumer “Quality Rating” (QR) number immediately after their name on all business cards, letterheads, websites, video, and more.

The QR Rating number, (from 1 to 10 with 10 being the highest) is the average of ratings given to that agent by consumers over the past ten transactions the agent has made.  An agent named, say, John Doe, will have to publish his name as John Doe, QR8 (or QR5, QR10, or whatever).  The new law takes effect July 1, 2005. 

It works this way:  After April 1, 2005, and after a given agent has completed ten transactions, he is required to add a QR rating, which is based on the average quality rating number given him by each consumer for those first ten transactions.  Whatever that average numerical quality rating is, agents must maintain it on their materials immediately after their name for the next 12 months.  Otherwise, severe penalties, including loss of license, may apply.

The new law is rife with caveats, but the gist is this.  Each time a consumer completes a transaction with an agent, the consumer fills out and submits to the Federal Housing Authority, through a mailer, or online, a rating sheet that evaluates the agent’s performance primarily in terms of demonstrated….

  • Overall Real Estate Knowledge

  • Negotiating Skills

  • Organizational Ability

  • Marketing/Networking skills

  • Quality of Promotional Materials

  • Punctuality

  • Warm Personality

  • Web Site Quality

  • Appearance/Tidiness

The senior Senator from Delaware, Nolo T. Contendere, co-sponsor of the bill, along with Sen. Tim Byrd of Wyoming, said, “This rating system finally gives consumers some protection from perhaps losing thousands of dollars due to blindly selecting a real estate agent who is wholly or partially incompetent.   Because the agent is now required by law to place a rating directly after his name wherever his name appears in business, homebuyers and sellers can now choose an agent based on something other than a pretty face and a lot of advertising hooey.  It’ll also not only identify, but ultimately weed out the bad agents.

Firing back, at a news conference yesterday, Angelica Michaels, Executive Director, of the Associated Sales Society of America (ASSA), said, “This is plain stupid and an invasion of privacy.  What if an agent has buyers or sellers who lie, or give poor ratings just to be malicious?  What protection does the agent have under this bill?  Just because Sen. Contendere had a bad experience with an agent last year does not mean that everyone does.  We’re taking this law to the Supreme Court, which, I am confident, will strike it down.”

Meanwhile, some four million persons holding real estate licenses in the United States are under the gun to publish the ratings given them by their clients. 

After a rating has been submitted by a property buyer or seller to the FHA, it is then sent to the agent’s own state department of real estate, where it is posted alongside his name and license number.

ASSA Executive Director Michaels says, “Just imagine the additional cost that an agent will suffer in printed materials alone under this bill, just to change that stupid rating number every 12 months. 

“A bill this absurd would never have passed except that it was hidden in an omnibus bill that was voted on late in the evening when opponents had already left the Senate floor.”

The opponents of the bill admit that it will take at least a year for the new Quality Rating law to be overturned or modified.  Meanwhile, after July 1, 2005, agents will have to start counting their way to ten transactions, after which they are required to post the new QR number after their name.  Let’s hope everyone can be a QR10.

 

 

Just kidding…this has been another APRIL FOOLS!!!!!

 

  Bill Koelzer is a Web marketing consultant to Web-proficient agents nationwide. He is co-author, with Barbara Cox, Ph.D., of the Prentice-Hall books, "Internet Marketing in Real Estate" and Internet Marketing. Koelzer is also webmaster of Orange County Real Estate - Search MLS, among the most-awarded known Realtor ® sites. Contact info: www.koelzer.com or e-mail him at Bill@Koelzer.com

    
Domain Name News!

Don't lose your domain name to cyber-squatters. Be sure your contact information on your domain name record is up-to-date.
 
   
   
   
   
 E-Mail Signatures

Your e-mail is an extension of your business, so be sure you have an effective signature on all of your online correspondence. Your signature should include your pertinent information, and entice your recipients to contact you or to visit your website. Click here for more details.
   
    
   
   
 Advanced Access Forums

Check out the conversation in the new Advanced Access Forum.  Ask questions, learn more, and chat with other REALTORS® around the country. To see who's talking, log in to your virtual office and locate the banner on the front page. 
   
    
  
   
  Advertise Your .Com

Just a friendly reminder about your off-line advertising... Be sure that your website address is on your business cards, print ads, thank you notes, and even your voicemail.
   
    
   
   
 Past Marketing Tips

Did you miss last week's Marketing Tip? Don't worry... We save them for you at a special location, just click here to view!
   
    
    
     
 Intellicards v3.0

Be sure to check out the fabulous features in the NEW Intellicards v3.0. We know you're going to love the versatility, the incredible new graphics, and the sheer volume of e-cards you can send to your clients and prospects.
   
    
   
    
 Forward these Helpful Tips

Please feel free to forward these Marketing Tips to friends and family!  If your friends are not subscribers to Advanced Access, they can sign up for our Weekly Marketing Tips RIGHT HERE
   

 

Read the following from real estate professionals who are using Advanced Access' Marketing Tips to their advantage:

Marina Bauer says:
You always are excellent in customer service! Thank You!
 
Renie Weber says:
"Kristina was an absolute doll and so patient with me as I fumble to get where I'm going. If she go frustrated with my dumb questions she certainly did not show it. Would love to have her every time."
 
Gary Camboni says:
"Let me tell you about my experience with Scott this morning, I have never deal with a more patient and helpful person. I had several questions, he answered them professionally and in terms a lay person could understand. You have a great employee representing your company which makes me feel I made the right choice when I signed with Advanced Access."
 
Liliana de Angeli says:
"I'm glad for the opportunity to comment on services received from your Customer Support Center - I have called several times in the past two months with various problems I had not because of Advanced Access but because of my limited experience with website enhancing. I have found most of the times helpful representatives - I must say that the best assistance I received was with Joseph Whyte. He was professional, courteous and spent a lot of time with me with a patient attitude. I appreciated his help. He deserves recognition!!"
 
 

Advanced Access
8101 East Kaiser Blvd, Suite 300 Anaheim, CA 92808
Toll Free: (866) 518-1571
Monday - Friday, 7:00 am - 6:00 pm (Pacific)
Saturday & Sunday, 7:00 am - 4:00 pm (Pacific)
Email: Support@AdvancedAccess.com
Website: www.AdvancedAccess.com

Back to Main Page