Advanced Access Blog

All 3.0 sites, including the “White load screen” sites which were a problem throughout yesterday have been online as of 5:14 PM yesterday evening Pacific Time.

In order to accomplish this, a database backup had to be restored.  We rolled several fields back to the last data that we knew to be safe, which was a snapshot recorded at  5pm, 7/30/08.

Any changes made to the following sections of the Virtual Office between 5pm 7/30, and 3:45pm today 7/31 have been overwritten:

• Meta Keywords were rolled back to 5pm, PST 7-30-2008.
• “Scripts” were rolled back to 5pm PST, 7-30-2008.

The following issues you may have been experiencing have also been corrected:

• Internal default pages not loading
• Truncated domain names

We are considering this outage and all related issues to be resolved.  If you continue to experience issues, please contact our Support Team at 866-518-1571.

This entry was posted on Friday, August 1st, 2008 at 9:31 am and is filed under Company and Product News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.