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Featured Client of the MonthOctober 2005: Marsha Maynes, CRS, GRIMarsha Maynes, CRS, GRI Website: http://www.MarshaMaynes.com Contact Information: Her History and Her Start in the Industry
Marsha has been a REALTOR® for over 20 years and has lived in the U.S. Virgin Islands for almost 25 years. Prior to her entry into the real estate industry, Marsha ran a popular restaurant in the mid-70’s in West Stockbridge, Massachusetts located in Berkshire County in western Massachusetts. The restaurant closed in December of 1980. Marsha and one of her oldest friends, who had also never been to the tropics and was young and foolish enough to take yet another adventure, traveled to the Virgin Islands in the winter of 1981. Marsha fell instantly in love with the beauty of the island and the warm tropical waters and weather. She met some people, started out working in a private mail service and the rest, as they say, is history! Marsha is also a licensed REALTOR® in Massachusetts where she has a second home in her beloved Berkshires. Her Market - The U.S. Virgin Islands
The Virgin Islands enjoy beautiful weather year round and feature powdery white sand beaches and sun-drenched skies. The average year-round temperatures range is in the 80´s during the day and 70´s most nights with summer somewhat warmer. The islands are blessed by the trade winds that help keep the humidity low year-round. The islands of St. Thomas and St. John are sister islands, 15 minutes away by ferry. The British Virgin Islands are 30-45 minutes away by ferry and the BVI’s are visible most of the time on a clear day. Marsha Tells Why Advanced Access?“I purchased my Advanced Access Website at the NAR show in Anaheim in 1998…everyone was looking at digital cameras…I was looking at websites. Many vendors tried to sell me a website, but when I came across Advanced Access, I felt they were the best choice. I met John and Jerra (Morris), who had this little blue booth at the back of this massive trade show and they were giving away free websites to get you up and running on the Internet. They patiently took the time to explain some basics to me and I knew then and there that they were the right people for me to grow my business with. I didn’t even know what a Domain name was!” “I have a special fondness for Advanced Access as they have played a big part in my success over the ensuing years. Just as amazing, has been their own success from a small “mom and pop” organization, to one of the largest providers of websites and hosting in the real estate industry today!” Customer Service is the Key“The answer to their success lies in customer service. Stew Leonard’s, a world famous grocery store chain from Norwalk, Connecticut, is without a doubt, one of the finest grocery stores anywhere in America and is very popular where I grew up. Stew Leonard’s has a similar customer service philosophy which is carved into a three ton granite rock at each store entrance. On it are two very simple rules that make up the philosophy of their company. The first is that the customer is always right, and the second, is that if the customer is ever wrong – Read Rule #1.” “Advanced Access was able to demonstrate that philosophy to me right from the beginning. The technical staff was readily available to lend their support and the staff had the knowledge to guide me onto the Internet. What set them apart is the way in which they treated me and the way they treat all their customers. I purchased two websites that day at that long ago NAR show and within a year, I had given up the second website because there was no active customer support or guidance. That’s what set Advanced Access apart from the very beginning and is what continues to set them apart and above everyone else today.” “Most buyers today are searching for properties on the Web, and if you aren’t there where they can find you, you won’t have a chance at earning their business. Of course, you must have the necessary information on your site to give people a reason to stay there and to keep coming back again and again for available listings.” “My business has grown tremendously because people can easily find me on the web. The Internet and especially my website have helped me in leveling the playing field with my competitors. If people can find you, ultimately what you have to offer on your site is what convinces that potential buyer or seller that you can do a better job. My Advanced Access site has provided me with this advantage and my overall success in the industry.” Advanced Access Allows Me Flexibility“I remain very enthusiastic about Advanced Access, about the Web, and what my business personally means to me and the customers and clients I serve. My Advanced Access site has given me the flexibility to provide a wide range of marketing services that attract customers and clients to my site.” “An example is a website guest book. It’s a terrific optional feature that comes with any Advanced Access website and allows for great flexibility. I choose to let visitors look at any area of my website without signing in. If they choose to contact me for more information, that’s great! But, I want them to have that choice. So I don’t use the guestbook. Visitors have the ability to tell me who they are and ask me any questions when they’re ready to contact me. A user-friendly, easy-to-use, not complicated website is what makes it very simple for any visitor to use and come back again.” MarshaMaynes.com “looks friendly,” to do business with and is, in fact, a user-friendly site. I’ve been told by some people that my site has a warm and welcome look that visitors like. They can search on their own. They don’t have to register in a guest book and they can search until they are ready for some help from me. Then, I’m sure I can help them with all their real estate needs.” “I am able to add links and additional information to my site easily and without too much work or stress. The Page Manager feature allows me to add information with ease. “I can add new listings, new photos and pending sales or change my listings to SOLD. I have a wonderful VA (Virtual Assistant) who is spending more time with my website but I still enjoy working on it and changing things as needed.” “My website can be found by numerous search engines such as Google, Yahoo or even MSNBC. Visitors are able to find me and we naturally progress from there.” The Final WordMarsha Maynes concluded, “…The most important thing that I want people to know about Advanced Access is their Customer Service. The attention they give to each and every client is excellent and they take care of me right away. It’s the kind of service that creates raving fans like me. Advanced Access has never disappointed me and I’ve never had a negative experience. My one concern is that the busier and more successful I become, there is the chance that I won’t have enough time to take care of all my customers and clients needs. My customers deserve the best possible care and service I can provide. All of the time. Advanced Access, despite their phenomenal growth, has remained responsive and concerned about every aspect of my real estate business. Whether I send an e-mail and get an immediate auto-response or if I call the Customer Support line, I know that whatever issue or problem or question I have will be resolved by the person at the other end of the line at Advanced Access.” |
 
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Marsha Maynes, (
The U.S. Virgin Islands, including St. Thomas, St. John, St. Croix and Water Island, is an unincorporated territory of the United States. When you purchase property, you take and hold title in the same way and with the same guarantees and Constitutional protections that you would have in any locality within the United States. Real estate is owned fee simple and the deed is recorded and filed at the Recorder of Deeds.
(800) 335-1563 | 
