Samples

Meet the Dynamic Team!

Justin Davis, Vice President and General Manager

Randi Berggren, Office Manager

Michael Lalonde, Director of Customer Service and Client Retention

Casey Griswold, Director of Sales

Chris Clelland, Director of Business Analysis

Don Gibson, Director of Operations


Justin Davis
Vice President and General Manager

Justin Davis is responsible for running the overall day-to-day operations of the company.  Having rapidly risen from the ranks through hard work, excellent judgment, leadership ability and people skills, Justin is admired by both his clients and his peers.  Justin's promotion to the office of Vice President and General Manager is testament to his extraordinary organizational and managerial skills along with his natural ability to lead our employees in the guiding principles of the company.  Justin sets an example for his peers with honesty, intelligence, superior work habits and the highest of integrity.  In addition, Justin is always pleasant, personable, and keeps our clients' interests foremost in his mind.

Justin has been with the company since 1999 and has had wide-ranging experience in all departments including Customer Service, Sales, and Operations.  Originally from a retail management background, Justin grew up in Southern California and attended college in Ohio.  Justin is married to the former Kristina Morrison, and together they have two children – a daughter and son, Samantha Leigh and Griffin Scott.

Marketing and Public Relations Manager
Anna Bourland

Human Resources and Accounting

Randi Berggren
Office Manager


Recruiting
Susannah Lawler
Staff Accountant
Rosa Echeverria

Customer Support

Michael Lalonde
Director of Customer Service and Client Retention

Customer Support Supervisors
David Preston
Kris Nedrebo
Sarah Ma
New Account Specialists

Arvella “RV” Brooks
Joe Acevedo

Arthur Newton
Neil Gaur
Customer Support Representatives
Alex Cooney
Andrew Farias
Anna Lacey
Bruce Guyton
Calvin Rhodes
Christopher Daniele
David Rodriguez
George Maclaren
Hasnain Ali
Jeff Mclean
Joseph Vue
Michael Moore
Mike Templeton
Mykal Reang
Phillip Castillo
Scott Salazar
Shane Trimble
Wendi Dougherty
Client Training Manager
Ronald T. Navarrete
Website Marketing Manager
Jeremy Rivera
Website Marketing Specialists
Alex Guillen
Brian Harnish
Corey Kirkpatrick
Joanne Fuentes
John Jones
Kien Lai
Feather Camacho
Kristina Sanchez
Mario Carlos
Michael Diazleal
Ryan Smith
Steve Tran
Crystal Diaz
Website Marketing Admin
Anjanette Wiles Belinda Grosz
Client Retention
Amy Rosencrans
Erin Novak
Gladys Guardado
Inez Maciel
Jamie Lacroix
Katina Dramitinos
Mona Azad
Nolan King
Paul La Motte
Staff Design Assistants
Andrew Gatpayat
Garrett LeCompte
Salvador Bernal

Casey Griswold
Director of Sales

Casey Griswold was promoted to Director of the Inside Sales Department in January 2006, and later in August 2006 added Client Retention to his team. For him, this represented the culmination of a five-year career move from a sales staff employee to member of the Directors Management Team.

Joining the Advanced Access family in September 2001, Casey was a member of our original Direct Sales Department, and quickly distinguished himself as an accomplished sales representative. Displaying uncanny sales skills along with detailed product and program knowledge, he was promoted to the position of Direct Sales Closer and continued to play an instrumental role in making that Department successful over the next three years. In early 2005, Casey was moved to the Inside Sales Team where his contributions and impressive skills continued, and eventually led to his promotion as Director.

Griswold is a California-native having been born in nearby Huntington Beach, and is the second-oldest of four children with two sisters and a brother, along with his Jack Russell Terrier, named “Jack.” His education includes attending technical school in Arizona, and prior to joining Advanced Access recorded over 10-years of sales-customer service experience.

When not in the office overseeing the day-to-day operations of the Inside Sales and Client Retention team, Casey enjoys poker, movies, and spending all of his free time with his family.


Internet Marketing Consultants
Brian Phillips
Bridget Ziemann
Erick Oliveros
Jason Carter
Mark Ornelas
Michelle Ramirez
Mike Keyzers
Robert Gonzales
Sarah Froebe
Tiffany Myers
Direct Sales Manager
Nick Durment
Direct Sales
Austin Fearnley
Andrew Hanley
Carlos Alzate
David Hincapie
Edith Munguia
Eric Mendez
Steve Itzkowski
Kathleen Earhart
Michael Malone
Paul Colacino
Joy Kazlouskos
Isis Einbund
Rachel McDonald
Robert King
Ryan Prince
Zuri Mosley

Chris Clelland
Director of Business Analysis

Christopher Clelland was chosen for his overall knowledge of our products and services, his loyalty, efficiency and his true leadership qualities.

Proving the theory of "leadership by example", Chris represents an ideal to which we all aspire in providing outstanding customer service. Hard-working and conscientious, Chris' organized approach to working with clients and company associates wins rave reviews from both our customers and his peers.

Chris was home schooled throughout middle and high school, then worked in construction, restaurants, retail sales, and direct sales before coming on board with Advanced Access. In his spare time, Chris enjoys playing guitar, playing soccer, going to movies, cooking...and of course, eating! Most importantly, Chris enjoys spending time when and where possible with the love of his life, his wife Fabi (short for "Fabiola") and his children Matthew and Alexis (Lexi).

Chris feels that being our Director of Business Analysis is the best job he has ever had, and that feeling is reflected in the exceptional service he provides to our valued clients.


Don Gibson
Director of Operations

Don Gibson is one of the newest members to join the senior management team here at Advanced Access in March 2007, as the Director of Software Engineering. Don brings over 23-years of programming experience in the industry along with an additional eight years of managing high-performance software developmental teams.

His duties here at Advanced Access involve overseeing the day-to-day activities of the software department and its personnel. This includes leading the software department in conceiving, designing, and developing customized, state-of-the-art application software. His goals and objectives include leading his team through the entire developmental life cycle, from conception to delivery and implementation in order to keep Advanced Access at the cutting edge of real estate industry products, programs, and services.

Don has "grown up" with the PC, as he has developed many innovative applications that are used on the World-Wide Web still today. His experience includes working at TRW, Ashton-Tate (now Borland), and Canon, and his teams have delivered quality software to countless numbers of customers across the country. A born and raised native of Southern California, Don enjoys a number of activities including playing the Blues on his many guitars, photography, spending time with his two children, Nicholas and Emily, and exploring the remote wild lands of California in his Jeep.

Network Administrator
Chris Lam
Software Engineers

Andrey Reshetnikov
Gary Petersen
John Kath
Jim Leavitt
Chuck Lohr
John McFee

Help Desk Technician
Charles Landin

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